Senior Manager – Policy Owner Services (Claims)

Job Requirements

• Degree holder
• 10 years’ experience on claims in the life insurance industry, with supervisory experience for at least 2 years
• Strong problem solving skills and analytical skill
• Independent, self-motivated, able to work under pressure and meet challenges
• Good command in both written Chinese and English

Responsibilities:

• Monitor and support the team to achieve pre-set service standards and company goals
• Handle and assess all types of insurance claims
• Ensure claims procedures comply with regulatory requirements, company policies and claims guidelines
• Set up claims guidelines for new products and update claims manual from time to time
• Prepare claims management reports
• Work with auditors for claims audit
• Participate in system design / testing
• Handle claims related enquiries and complaints
• Convey training to internal staff and agency
• Provide coaching and training to subordinates
• Participate in ad-hoc projects and assist supervisor for projects assigned

Contacts
Arthur Leung - 2627 5257

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.

As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.

The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

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