Customer Service Officer / Customer Service Clerk (5 days work in TST)

Requirements

• HKDSE / HKCEE or above

• At least 1-2 years’ working experience in customer services, hotline handling or related discipline.

• Knowledge in medical network, healthcare or insurance would be an advantage

• Fast learner, customer-service mindset, self-discipline, attention to detail, good time management, can work under pressure

• Good telephone manner, communication and interpersonal skill

• Fluent in Cantonese, good command of verbal and written English; Mandarin/Putonghua will be a plus.

• Good computer skills

Key Responsibilities:

• Handle customers’ calls, emails and faxes for enquiries and complaints in professional, timely and effective manner.
• Perform data entry in systems and maintain service records and logs
• Follow up and co-ordinate with internal departments and external customers for various matters
• Provide other administrative support as assigned.

Job Offer

• 5 days work
• Double pay
• 16 Days Leave 
• Medical Insurance'
• Dental Scheme 

Interested parties please send your full resume, expected salary and availability by email to elly@besteam.com.hk

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.

As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.

The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

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