Customer Service Ambassador (Digital Service)

• Introduce digital banking services to customers in bank hall
• Enhance digital customer services experience and collect customer feedback/ suggestions for improvement
• Handle customers' esquires and escalate when appropriate according to supervisor’s guidance
• Support branch administrative and operational duties as required
• Secondary education or above
• Minimum 1 year’s customer service experience
• Digital savvy and familiar with using smartphones and apps
• Good command of spoken English, Chinese and Putonghua
• Good interpersonal and communication skills

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

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